First of all we at Your Health & Wellness Clinic would like to thank all our valued clients for their patience and support during this time. These have been confusing times and we would like to clarify as much as we can about how we are operating as a Massage Therapy practice.

Since May 27th the Ontario Government and the Ontario Chief Medical Officer of Health have been giving regular directives for Regulated Health Professionals in the services to be carried out with adherence to guidance from each health profession’s regulatory college. The directive includes Registered Massage Therapists (RMTs) under the guidance of our College of Massage Therapists of Ontario (CMTO). We want to clarify that at this time our College, the CMTO, has given RMTs clear minimum guidelines to practice under, which still includes limiting the number of in-person visits by prioritizing our clients care-needs. Our first priority as Massage Therapists is to the health and safety of our clients, ourselves and our families and to ensure that the benefits of treatment outweigh any risks involved. 

We constantly receiving direction on our practices and procedure guidelines that ensure we operate safely. These include, but are not limited to, the pre-screening of clients twice before every treatment, increased frequency of handwashing & cleaning practices, increased signage, documentation and record keeping of practices, the use of personal protective equipment (PPE) such as face masks for ourselves and clients and additional health & safety training.

Please remain patient as these guidelines are our priority, and we reiterate that the wearing of a mask within our clinic during treatment is a requirement. As we have stated before the health & safety of everyone is our top priority. 

Below is a copy of our screening questions


1, Do you have any of the below symptoms?

-   a fever greater than > 37.8°C

-   new onset of cough or worsening of chronic cough

-   new or worsening shortness of breath

-   new or worsening difficulty breathing

-   new or worsening sore throat

-   new or worsening runny nose

2, Have you had chills, painful swallowing, stuffy nose, headache, muscle or joint ache, feeling unwell, fatigue or severe exhaustion,nausea, vomiting, diarrhea or unexplained loss of appetite, loss of sense of smell or taste or conjunctivitis (pink eye) not related to a pre-existing medical condition in the last 24 hours?

3, Have you or anyone in your household traveled outside of Canada in the last 14 days?

4, Have you or anyone in your household  travelled outside the province in the last 14 days?

5, Are you currently being investigated as a suspect case of COVID-19?

6, Have you tested positive for COVID-19 within the last 14 days?

7, In the last 14 days have you been in contact with someone who is a confirmed case of COVID-19?

If the answer to any of these questions are Yes then it is important to self-isolate at home immediately and contact your local public health authority for further guidance.

You should not visit a hospital, physician’s office, lab or healthcare facility without speaking to your local public health authority first.

If you did answer No to the above questions, please see the link below to book your next appointment



Q: How is Your Health & Wellness Clinic being proactive in preventing the spread of the COVID-19 to clients?

A: All our staff members have been trained in accordance to Ontario Public Health requirements. To further protect our patients/clients, After each treatment, therapists will disinfect all items used during the service and contact surfaces as part of their regular routine. We have added enhanced sanitizing protocols in the waiting room, and washroom.

Even though our clinic is not a place where a mass amount of people gather. we have made alterations to our booking guidelines to assist social-distancing. We request that anyone accompanying someone having a treatment do not enter the clinic unless absolutely necessary This allows us to exercise more frequent and targeted sanitation procedures in all areas of the clinic.

Q: How is Your Health & Wellness being proactive in preventing the spread of the COVID-19 to staff members and therapists?

A: Like all service providers during this pandemic, personal hygiene practices are paramount for our entire team. In addition, we have implemented a pre-screening policy as well as daily screening records of everyone entering the clinic. Anyone who fails the screening will be asked to immediately self-quarantine and to contact their local public health authority.

Q: Should clients take any precautions before attending their appointment?

A: In order to maintain a safe clinic atmospheres, we’re advising anyone with cold or flu-like symptoms to reschedule their treatments. This helps to protect therapists and staff members as well as other clients from being exposed to COVID-19 and any other virus. We also request that you wear a face mask into the clinic. Also as part of our screening process we will be asking questions and taking your temperature before your appointment.